Frequently Asked Questions and Answers

  • 1. What is DocumentBurster?

    DocumentBurster is an easy to use report bursting and report distribution software. Invoices, statements and payslips reports can be distributed to your clients by either Email, FTP, File Share, FTPS, SFTP or WebDAV.

  • 2. What are the key benefits of DocumentBurster?

    Whether sending pay-slips, invoices, daily confirmations, monthly statements, or other critical reports or correspondence, DocumentBurster saves time and money by eliminating the labor-intensive process of hand-mailing or e-mailing each document separately.

  • 3. What are the product's business applications?

    DocumentBurster can be used in virtually any business and by any department that sends bulk individualized communications-whether to customers, employees, vendors or prospects.

  • 4. Do I need programming knowledge in order to use DocumentBurster?

    No. Programming knowledge is not required in order to use DocumentBurster. Most, if not all, of the daily report bursting and report distribution requirements will be configured using the existing user friendly interface.

  • 5. Can I use DocumentBurster in an automated "batch kind" of environment?

    Yes. DocumentBurster has a command line interface which allows to automate the report delivery and report bursting business flows. For more details about the DocumentBurster command line interface check the Chapter 8. Command Line from the DocumentBurster User Guide document.

  • 6. Can I use DocumentBurster with SSL or TLS enabled mail servers?

    Yes. DocumentBurster can be used with any email server. Please check the Email Connection Settings section from the DocumentBurster User Guide document.

  • 7. Can I use DocumentBurster with Web mail servers like Yahoo, Gmail, Hotmail, etc?

    Yes. DocumentBurster can be used with any email server. Please check the Email Connection Settings section from the DocumentBurster User Guide document.

  • 8. I have a very specific situation which seems that cannot be configured using the GUI. What can I do?

    A. First of all make sure your situation cannot be configured through the GUI. Using the flexibility of the Variables concept, DocumentBurster will allow quite complex situations to be configured using the GUI. For more details about Variables please check the Chapter 5. Variables from the DocumentBurster User Guide document.
    B. For further flexibility, when implementing very specific use cases, DocumentBurster can be scripted to handle complex business requirements. For more details about DocumentBurster scripting engine, please check the DocumentBurster - Advanced Report Delivery Scenarios document.

  • 9. Can I use DocumentBurster on Linux? Is DocumentBurster software cross platform?
    Yes. DocumentBurster runs on Windows and Ubuntu Linux.

    Other deployments such as Mac OS X or other UNIX like platforms are easy to implement. If you are interested to get a custom solution based on DocumentBurster, please send us an email describing your requirements. We will come back with a proposed solution and also with a time and price estimation for implementing the custom needs of your organization.

    support@pdfburst.com